Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the details of our shipping process to ensure a smooth and transparent experience.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time
Estimated delivery times vary depending on your location:

  • Europe: 5–10 business days

  • International: 7–15 business days

Please note that delivery times may be affected by customs, holidays, or unforeseen delays.

Shipping Fees
We offer:

  • Free shipping on orders over €50

  • Standard shipping fees are calculated at checkout for orders below this amount.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to monitor your delivery in real time.

Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages
If your order is delayed or lost, please contact us at [your email here] and we will assist you as soon as possible.

Contact Us
If you have any questions about your order or shipping, feel free to contact our support team at [your email here].

We appreciate your trust and support.